Decherd Water Works runs and maintains the city's water purification plant to treat our water that comes from the city's four wells, making it safe to drink and ensure quality. It also runs and maintains the city's waste water treatment plant which was recently upgraded through state and federal grants and is the only one of its kind in the state of Tennessee.
Regular office hours at City Hall are Monday through Friday, 8:00 a.m. to 4:30 p.m. However, emergency personnel are on call 24 hours a day.
Water bills are mailed on the last working day of each month, with bills due by the 15th of each month. Last day to pay your water bill is the 25th (with late fee). Water will be turned off on the 27th if bill is not paid. There is a $50.00 re-connect fee plus bill and late fee.
Bills may also be paid at the Citizens Community Bank (1418 Dinah Shore Blvd, Winchester) or the Citizens Community Bank Motor Branch (2176 Decherd Blvd, Decherd). If you would like your water bill automatically paid from your bank account, click here to fill out the bank draft form. The form must be brought in to the water clerk at city hall. The Decherd City Water Department does not share your personal banking information with anyone.